Terms & Conditions

These Terms & Conditions apply to your use of busybva.com and to services provided by Busy B Virtual Assistant ("Busy B," "we," "us"). By using our website or hiring us, you agree to these terms.

If you sign a separate service agreement or proposal with us, that agreement controls wherever it differs from these terms.

Busy B provides virtual business support, including administrative, project and operations, real estate and contractor, HR and recruiting, billing and CRM, and web, design, and marketing support.

The specific tasks, hours, and level of support are agreed on with each client before work begins. Work outside that agreed scope may be billed separately, and we will let you know before starting it.

We offer two ways to work together:

• Pay-As-You-Go: billed for the time actually worked.
• Monthly Retainer: a set block of support each month at an agreed rate.

Rates and plan details are confirmed in writing before work begins. We may update our rates with advance notice; changes do not apply to work already completed.

Invoices are due by the date shown on the invoice. Accepted payment methods are listed on each invoice.

If a payment is past due, we may pause work until the account is brought current. You are responsible for any fees your bank or payment provider charges you.

To help us do our best work, you agree to:

• Give clear instructions, timely feedback, and the information we need
• Provide access to the accounts, tools, and files required for the work
• Make sure you have the right to share any materials you give us
• Review and approve work before it is published or sent on your behalf

Delays in receiving what we need may affect deadlines.

We keep your business information, account access, and client data confidential. We use it only to perform the work you hired us for and do not share it with anyone outside Busy B unless you approve it or the law requires it. See our Privacy Policy for more.

Once paid in full, the work we create specifically for you belongs to you. We may keep copies for our records. We will not show your work publicly or name you as a client without your permission.

Either party may end ongoing services with 30 days written notice, unless your service agreement says otherwise. You are responsible for paying for all work completed through the end date. When services end, we will return or hand off your materials and remove our access to your accounts.

We work carefully and professionally, but we do not guarantee specific business results. Final business, legal, financial, and tax decisions remain yours.

To the extent allowed by law, Busy B is not liable for indirect or consequential losses, and our total liability for any claim is limited to the amount you paid us for the services in question.

Busy B works as an independent contractor, not as your employee. We set our own work methods and schedule while meeting the deadlines and standards we agree on with you.

The content, graphics, and branding on busybva.com belong to Busy B and may not be copied or reused without permission. Information on the site is general and may change without notice.

These terms are governed by the laws of the Commonwealth of Pennsylvania.

We may update these terms from time to time. Any changes will be posted on this page with a new effective date.